Help

The Latindado Help Center is designed to guide buyers, sellers, partners, and creators through every stage of their marketplace experience. Below are the main areas and their purpose:

🛍️ Shopping on Latindado

• Purchases and gifts: Guides for buying products, using gift cards, and finding special items.
• Item search: Tips for efficiently locating products and stores.
• Safe shopping: Recommendations to protect your data and carry out secure transactions.

👉 Goal: Ensure that every buyer has a clear, safe, and satisfying experience.

🛒 Cart and Checkout

• Using gift cards and coupons: How to apply benefits and discounts.
• Taxes and customs fees: Information about possible additional charges.
• Purchase process: Steps to correctly complete an order.
• Payment options: Available methods for transactions.

👉 Goal: Simplify the checkout process and ensure cost transparency.

📦 Your Orders

• After your purchase: Track your order status and manage changes.
• Order issues and returns: Procedures to resolve problems and request returns.

👉 Goal: Provide clear support for post-purchase management.

👤 Your Latindado Account

• Login and password: Recovery and access security.
• Account settings: Personalization of data and preferences.
• Regional settings: Adjustments for language, currency, and location.
• Contacting Latindado: Official communication channels.
• Security and privacy: Protection of personal information and compliance with policies.

👉 Goal: Ensure that every user manages their account securely and personally.

🏪 Managing Your Store

• Management tools: Resources to administer inventory and operations.
• Communication with buyers: Best practices for maintaining professional relationships.
• Store growth: Strategies for expansion and positioning.

👉 Goal: Support sellers in managing and growing their businesses.

🚚 Orders and Shipping

• Processing times: Standards for timely deliveries.
• Order management: Organization and control of sales.
• Shipping labels and rates: Cost configuration and logistics documentation.
• Reviews and cases: Handling feedback and dispute resolution.

👉 Goal: Guarantee efficient shipping and transparent customer relationships.

📑 Listings

• Creating and managing listings: How to properly list products.
• Listing photos: Recommendations for quality images.
• Search optimization: Strategies to improve visibility on Latindado.

👉 Goal: Help sellers present their products attractively and competitively.

💰 Finances

• Taxes and fees: Information on fiscal obligations and associated costs.
• Deposits and payments: Processes for receiving sales income.
• Billing and commissions: Transparency in charges and financial reports.

👉 Goal: Ensure clarity and trust in store financial management.

📢 Marketing and Promotions

• Discounts and promotions: How to join campaigns and set up offers.
• Advertising on Latindado: Configuration and management of ad campaigns.
• Statistics and analysis: Tools to measure performance.
• Social media and SEO: Strategies to increase external visibility.
• Latindado community: Spaces for collaboration and networking.

👉 Goal: Strengthen each store’s presence and maximize sales.

🏗️ Store Fundamentals on Latindado

• Initial setup: Steps to open a store.
• Store appearance: Personalization of design and presentation.
• Latindado Plus: Additional benefits for premium sellers.

👉 Goal: Facilitate the creation of attractive and functional stores.